5-Year Comprehensive Warranty

What's Covered

• • Manufacturing defects in sauna construction and materials
• • Electrical components and heating systems
• • Control panels and safety systems
• • Structural integrity and wood quality
• • Parts replacement and labor for covered items

Warranty Duration

All Retain Gym Store saunas come with a comprehensive 5-year warranty from the date of purchase. This covers all manufacturing defects and defective components without additional cost to you.

How to Make a Claim

1. Contact our support team with photos of the issue
2. Provide your proof of purchase and sauna model number
3. We'll assess the issue and arrange repair or replacement
4. Installation of replacement parts is covered

Support

Our dedicated support team is ready to help with any warranty-related questions or claims. Contact us at retaingymstore@gmail.com or call +268-7841-0793.